Privacy Policy

At Chaak Design, we value the trust you place in us and are committed to the highest standards of secure transactions and customer information privacy. Please read the following statement to understand our practices regarding the collection, use, and protection of your information.

Note: Our Privacy Policy is subject to change without prior notice. We encourage you to review this page periodically to stay informed.

By visiting this website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use or access our website. By mere use of the website, you consent to our use and disclosure of your personal information in accordance with this Privacy Policy, which is incorporated into and subject to our Terms of Service.

1. Collection of Information
When you use our website, we may collect and store personal information provided by you from time to time. Our goal in collecting this information is to provide you with a safe, efficient, and customized shopping experience.

You may browse our website without revealing any personal details. However, once you provide your personal information, you are no longer anonymous to us. We indicate which fields are required and which are optional. You always have the choice not to provide certain details by not using a particular feature or service.

Information we may collect includes:

• Contact details (name, email, phone number, billing and shipping address).
• Payment details (credit/debit card information, UPI, Net Banking, etc.) processed securely through payment gateways.
• Order history, buying preferences, and interests.
• Automatically collected information such as IP address, browser type, device, location, and browsing behavior through cookies and analytics tools.

We may also collect information if you correspond with us via emails, WhatsApp, or feedback forms.

2. Use of Information
We use your personal information to fulfill your orders, process payments, ship products, and provide customer service. Additionally, your data may be used to:

• Improve our website, product offerings, and user experience.
• Send promotional emails, newsletters, and offers (you may opt out at any time).
• Resolve disputes, troubleshoot issues, and enforce our policies.
• Detect and prevent fraudulent or illegal activity.
• Conduct internal research on user demographics and behavior to better serve our customers.

3. Cookies
Our website uses “cookies” to improve your browsing experience. Cookies are small files stored on your device that help analyze web traffic, remember your preferences, and provide customized recommendations. You can decline cookies in your browser settings, but some features of the website may not function properly without them.

4. Sharing of Information
Chaak Design does not rent, sell, or share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your details in the following cases:

• With trusted service providers and logistics partners for order processing, delivery, and payment handling.
• To comply with legal requirements or respond to lawful requests by public authorities.
• To protect the rights, safety, or property of Chaak Design, our users, or the general public.
• In the event of a business merger, acquisition, or reorganization, where your information may be transferred as part of the business assets.

5. Security
We adopt industry-standard practices and security measures to protect your personal data from unauthorized access, misuse, or disclosure. Payment transactions are encrypted and processed through secure payment gateways. However, while we strive to protect your information, no method of transmission over the Internet can be guaranteed 100% secure.

6. Opt-Out
You may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in emails or contacting us directly at chaakdesign@gmail.com

7. Links to Other Sites
Our website may contain links to other websites. Chaak Design is not responsible for the privacy practices or content of those external sites.

8. Your Consent
By using the Chaak Design website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If we make changes to the policy, they will be updated on this page.